Patient Access & Scheduling Specialist

Adventist Health; Lodi (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

Adventist Health Lodi Memorial in Lodi, CA is seeking a position that coordinates wellness program patient care and deadlines. This role involves scheduling, front desk duties, and ensuring proper authorizations are obtained in collaboration with patient financial services.

The role requires working with sensitive information and communicating across departments, with a focus on timely service access and coordination of care. Day shift, full-time regular employment.

Qualifications

• Education and Work Experience:
• High School Education/GED or equivalent is Preferred
• Two years' healthcare experience is Preferred

Responsibilities

• Coordinates and schedules patient care for all wellness programs. Facilitates communication between patient scheduling staff and all user departments, physicians, physician office staff, patient clients.
• Answers telephone inquiries regarding physician referrals and covers front desk duties when needed. Maintains patient scheduling data base.
• Collaborates with patient financial services (PFS) to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure. Submits documentation for retro-authorization as appropriate, files and appeal for denial of services.
• Develops monthly Wellness newsletter, updating website and developing promotional flyers. Actively participates in training. Performs other duties as assigned by department leadership.
• Performs other job-related duties as assigned.

Skills

Two years healthcare experience

High School diploma or equivalent

Associate degree/Technical certificate

Education

High School Diploma or GED

Associate's/Technical Degree

Job description

Adventist Health Lodi Memorial in Lodi, CA is seeking a position that coordinates wellness program patient care and deadlines. This role involves scheduling, front desk duties, and ensuring proper authorizations are obtained in collaboration with patient financial services.

The role requires working with sensitive information and communicating across departments, with a focus on timely service access and coordination of care. Day shift, full-time regular employment.