Patient Access & Scheduling Specialist

McIver Clinic; Jacksonville (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

401(k) retirement plan

Job summary

McIver Clinic in Jacksonville, FL seeks a dependable New Patient Coordinator to manage referrals, register patients, and schedule appointments. You will communicate with patients, verify demographics and insurance, and relay information to the appropriate staff.

The ideal candidate has strong organizational and communication skills, with at least one year in a medical office and experience with EHR systems. This full-time role focuses on accuracy and patient-centered service.

Qualifications

• High school diploma or equivalent required.
• At least one year of medical office experience required.
• Experience with EHR and scheduling systems preferred.

Responsibilities

• Answer a high volume of incoming calls and assist patients with appointment scheduling.
• Process new patient referrals by accurately entering patient demographics, referral information, and insurance data.
• Schedule, reschedule, and coordinate patient appointments according to provider availability.
• Greet patients and assist with scheduling and registration needs.
• Maintain accurate and timely patient records and protect patient privacy.

Skills

Organizational skills

Communication

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Tools

EHR software

Scheduling systems

Job description

McIver Clinic in Jacksonville, FL seeks a dependable New Patient Coordinator to manage referrals, register patients, and schedule appointments. You will communicate with patients, verify demographics and insurance, and relay information to the appropriate staff.

The ideal candidate has strong organizational and communication skills, with at least one year in a medical office and experience with EHR systems. This full-time role focuses on accuracy and patient-centered service.