Patient Access & Scheduling Specialist

Mayo Clinic; Jacksonville (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

HSA/FSAs

Retirement plan

Job summary

Mayo Clinic in Jacksonville, Florida is seeking a Front Desk/Patient Services representative to facilitate patient visits and support the health care team. You will register new patients, update demographics and insurance, answer billing questions, and assist with authorizations.

This role emphasizes strong customer service, accuracy, and the ability to manage multiple tasks. Full-time schedule Monday to Friday 1:00pm to 10:00pm with competitive hourly pay and the chance to advance within Mayo

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in customer service or medical setting required.
• Proficient with Word/Excel and 30 wpm typing.

Responsibilities

• Facilitates patient visits and coordinates scheduling.
• Registers new patients and updates demographic/insurance data.
• Handles billing questions and collects payments.

Skills

Customer service orientation

Communication skills

Typing 30 wpm

Education

High School Diploma or equivalent

Tools

Word

Excel

Job description

Mayo Clinic in Jacksonville, Florida is seeking a Front Desk/Patient Services representative to facilitate patient visits and support the health care team. You will register new patients, update demographics and insurance, answer billing questions, and assist with authorizations.

This role emphasizes strong customer service, accuracy, and the ability to manage multiple tasks. Full-time schedule Monday to Friday 1:00pm to 10:00pm with competitive hourly pay and the chance to advance within Mayo