Patient Access & Scheduling Specialist

Indiana University Health, Inc.; Indiana; On-site; USD 21,000 - 28,000; Full time

Job summary

Indiana University Health, Inc. is seeking a detail-oriented scheduling clerk for the IUHMG M-Riley Outpatient Ophthalmology Department. The role focuses on patient flow, accurate records, and timely service.

You will schedule appointments, collect necessary information, explain charges and policies, enter charges into systems, and handle incoming calls. Prior healthcare experience and basic MS Office skills are preferred.

Shifts are day hours, Monday through Friday, with no weekend duties.

Qualifications

• High School Diploma or GED required.
• Healthcare setting experience preferred.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.
• Other duties as assigned.

Job description

Indiana University Health, Inc. is seeking a detail-oriented scheduling clerk for the IUHMG M-Riley Outpatient Ophthalmology Department. The role focuses on patient flow, accurate records, and timely service.

You will schedule appointments, collect necessary information, explain charges and policies, enter charges into systems, and handle incoming calls. Prior healthcare experience and basic MS Office skills are preferred.

Shifts are day hours, Monday through Friday, with no weekend duties.