Patient Access & Scheduling Specialist

Indiana University Health; Daleville (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Indiana University Health’s Primary Care - Daleville location is seeking a patient access professional. The role supports patient flow, collects information for financial and demographic records, schedules appointments, explains charges and policies, and enters charges into the system to ensure proper reimbursement and outcomes.

The position requires a High School Diploma with preferred BLS certification and 1–2 years of healthcare experience.

Qualifications

• High School Diploma or equivalent required.
• BLS certification preferred.
• 1–2 years healthcare experience preferred.
• Requires ability to learn and retain medical coding; ICD-10; CPT coding experience preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Check in and check out patients.
• Check insurance eligibility.
• Scanning.
• Verify and update consent forms.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Customer service

Communication

Medical terminology

Learning quickly

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Indiana University Health’s Primary Care - Daleville location is seeking a patient access professional. The role supports patient flow, collects information for financial and demographic records, schedules appointments, explains charges and policies, and enters charges into the system to ensure proper reimbursement and outcomes.

The position requires a High School Diploma with preferred BLS certification and 1–2 years of healthcare experience.