Patient Access & Scheduling Specialist

Memorial Hermann Health System; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hermann Health System is seeking a Patient Access representative to schedule patient appointments, verify eligibility, validate medical necessity, and post payments. Shift: Monday–Friday, 8a–5p.

You will interact with patients, families and providers, ensuring a smooth registration process and accurate data entry. You should be customer focused, detail oriented, and able to multi-task in a fast-paced hospital environment while upholding the organization’s service standards and

Qualifications

• Two years of hospital or customer service experience.
• Ability to multi-task.
• Proficient typing/keyboard skills.

Responsibilities

• Schedules patient appointments and enters information accurately.
• Obtains demographic, insurance and financial information and enters data.
• Explains required forms and obtains signatures.
• Ensures medical necessity compliance by collecting data and using the Compliance System.
• Protects financial integrity by collecting patient liability and arranging payments.
• Verifies insurance eligibility and benefits and completes notifications and authorizations.
• Posts payments in the system and issues receipts.
• Monitors and resolves patient account issues on reports.
• Communicates professionally with physicians, departments, staff, insurers, patients and families.
• Adheres to policies and standards within budget, time, and quality constraints.
• Promotes professional growth; serves as mentor and resource to staff.
• Delivers compassionate, personalized care to patients and colleagues.
• Other duties as assigned.

Skills

Two years experience

Multi-tasking

Typing proficiency

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking a Patient Access representative to schedule patient appointments, verify eligibility, validate medical necessity, and post payments. Shift: Monday–Friday, 8a–5p.

You will interact with patients, families and providers, ensuring a smooth registration process and accurate data entry. You should be customer focused, detail oriented, and able to multi-task in a fast-paced hospital environment while upholding the organization’s service standards and