Patient Access & Scheduling Specialist

Penn State Health; Hershey (PA); On-site; USD 2,066,000 - 3,168,000; Full time

Job summary

Penn State Health in Hershey, PA is seeking a scheduling professional to support patient appointments. The role delivers high-quality scheduling experience by phone and schedules for all specialty areas within the Phone Access Group according to guidelines.

The position requires a High School Diploma, with employer-provided scheduling training within six months, and prefers an Associate's degree in Healthcare Administration; prior call center or healthcare operations experience is a plus.

Qualifications

• High School Diploma or equivalent required.
• Scheduling training program provided by the employer and demonstrated competence within six months.

Responsibilities

• Provide high-quality scheduling experience for Penn State Health patients via telephone.
• Schedule accurately for all specialty areas supported in Phone Access Group according to scheduling guidelines.

Skills

Scheduling experience

Phone customer service

Education

High School Diploma

Associate's Degree in Healthcare Administration

Job description

Penn State Health in Hershey, PA is seeking a scheduling professional to support patient appointments. The role delivers high-quality scheduling experience by phone and schedules for all specialty areas within the Phone Access Group according to guidelines.

The position requires a High School Diploma, with employer-provided scheduling training within six months, and prefers an Associate's degree in Healthcare Administration; prior call center or healthcare operations experience is a plus.