Patient Access & Scheduling Specialist

Wheeler Clinic; Hartford, Northern (CT, KY); Hybrid; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Medical and prescription insurance

Dental and vision insurance

Life and AD&D insurance

403(b) Plan

Education reimbursement

Training and development opportunities

Productivity incentive

Paid time off (PTO)

Job summary

Wheeler Clinic seeks a Patient Service Representative to register new patients, collect insurance details, and input data into the EHR. The role involves cross-training across Health and Wellness Centers, scheduling, and managing calls to ensure timely access to care.

Requires a high school diploma, one year of experience, and a valid driver’s license. The position is full-time and located in Hartford, CT, with a $20/hour wage and a strong benefits package.

Qualifications

• High School diploma and one year of progressively responsible work experience is required.
• Experience with Microsoft Office products, other software programs, and office equipment such as fax, copiers, and scanners are preferable.
• Valid Driver's License is required.

Responsibilities

• Greet and provide exceptional customer service to patients/clients, visitors, and callers.
• Oversee the reception area's safety, efficiency, and comfort.
• Verify insurance information and collect copays at check-in; forward deposits to billing.

Skills

Customer service

Phone etiquette

Data entry

Education

High School diploma

1 year of experience

Tools

Phreesia Pad

EHR systems

Office equipment

Job description

Wheeler Clinic seeks a Patient Service Representative to register new patients, collect insurance details, and input data into the EHR. The role involves cross-training across Health and Wellness Centers, scheduling, and managing calls to ensure timely access to care.

Requires a high school diploma, one year of experience, and a valid driver’s license. The position is full-time and located in Hartford, CT, with a $20/hour wage and a strong benefits package.