Patient Access & Scheduling Specialist

Trinity Health; Hartford (CT); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Retirement Savings with Employer Match

Paid Time Off & Holidays

Tuition Reimbursement & Professional D

Life Insurance & AD&D

Well-being & Career Growth

Job summary

Trinity Health Of New England is seeking a full-time Front Desk Pre-Registration Clerk to streamline the patient admissions process in Hartford, CT. You will greet patients, collect demographics and financial information, and register individuals efficiently to reduce wait times and improve satisfaction.

The role requires a high school diploma, clerical experience in a medical setting, and strong customer service skills. Competitive benefits and day shifts are offered.

Qualifications

• High school diploma or equivalent required.
• 2 years clerical experience in medical field preferred.
• Minimum 6 months customer service experience required.
• Knowledge of medical terminology preferred.

Responsibilities

• Accurately completes the pre-registration process to reduce patient wait time and promote efficient arrival/check-in.
• Contact and register all patients who have scheduled procedures and visits within the center.
• Update patient records, demographics and financial information.
• Greet patients and check them in; if not pre-registered, complete the registration process.
• Collect, process and reconcile patient liabilities.

Skills

Customer service

Clerical

Medical terminology

Communication

Education

High School Diploma or equivalent

Job description

Trinity Health Of New England is seeking a full-time Front Desk Pre-Registration Clerk to streamline the patient admissions process in Hartford, CT. You will greet patients, collect demographics and financial information, and register individuals efficiently to reduce wait times and improve satisfaction.

The role requires a high school diploma, clerical experience in a medical setting, and strong customer service skills. Competitive benefits and day shifts are offered.