Patient Access & Scheduling Specialist

Johnson Memorial Health; Franklin (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Johnson Memorial Health in Franklin, Indiana is seeking a Patient Service-Access Representative - Wound Care to coordinate scheduling, testing and procedure visits, and manage required authorizations.

You will verify coverage, scan documentation, greet patients at check-in, and support daily office operations while upholding confidentiality and the mission of JMH.

This role emphasizes accuracy, teamwork, and compassionate patient service in a fast-paced clinic.

Qualifications

• High school diploma or equivalent required.
• Experience scheduling and medical billing preferred.
• Experience in a medical office preferred.
• Strong communication and confidentiality

Responsibilities

• Schedules testing and procedures visits and obtains prior authorizations.
• Verifies insurance coverage and scans PA referrals and other documents.
• Greet patients and manage check-in, demographics, and payments.
• Coordinates daily office operations and orders supplies as needed.
• Initiates patient referrals to other providers and supports improvements.
• Maintains confidentiality of patient and business information.

Skills

Scheduling

Medical Billing

Insurance Verification

Communication

Education

High school diploma or equivalent

Job description

Johnson Memorial Health in Franklin, Indiana is seeking a Patient Service-Access Representative - Wound Care to coordinate scheduling, testing and procedure visits, and manage required authorizations.

You will verify coverage, scan documentation, greet patients at check-in, and support daily office operations while upholding confidentiality and the mission of JMH.

This role emphasizes accuracy, teamwork, and compassionate patient service in a fast-paced clinic.