Patient Access & Scheduling Specialist

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Registrar Scheduler at University Medical Center of El Paso (UMC) coordinates patient flow by scheduling consultations, procedures and tests, and greeting patients at check-in.

Responsibilities include collecting demographics and insurance info, entering charges, verifying eligibility, and obtaining pre-certifications. Requires one year of scheduling experience, bilingual English/Spanish, and CHAA preferred; high school diploma required with associate degree preferred.

Qualifications

• One year of scheduling or patient access experience in a hospital or clinic setting.
• Bilingual English/Spanish required.
• Knowledge of medical terminology and ICD coding preferred.
• Basic computer literacy and effective communication skills required.
• CHAA certification preferred.
• High school diploma or equivalent required; associate degree preferred.

Responsibilities

• Schedule patients for consultations, procedures, and tests as needed.
• Register and greet patients; collect demographics and insurance information.
• Enter charges for services and help track visits for billing and workflow.
• Verify insurance eligibility and obtain pre-certifications/authorizations as required.
• Manage multiple tasks with professional customer service in a fast-paced environment.

Skills

Bilingual EN/ES

ICD coding

Customer service

Communication

Multi-tasking

Computer literacy

Payer terminology

Problem solving

Education

High school diploma or equivalent

Associate's degree preferred

Job description

The Registrar Scheduler at University Medical Center of El Paso (UMC) coordinates patient flow by scheduling consultations, procedures and tests, and greeting patients at check-in.

Responsibilities include collecting demographics and insurance info, entering charges, verifying eligibility, and obtaining pre-certifications. Requires one year of scheduling experience, bilingual English/Spanish, and CHAA preferred; high school diploma required with associate degree preferred.