Registrar Scheduler-UMCEPH GI Central

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Registrar Scheduler at University Medical Center of El Paso (UMC) coordinates patient flow by scheduling consultations, procedures and tests, and greeting patients at check-in.

Responsibilities include collecting demographics and insurance info, entering charges, verifying eligibility, and obtaining pre-certifications. Requires one year of scheduling experience, bilingual English/Spanish, and CHAA preferred; high school diploma required with associate degree preferred.

Qualifications

• One year of scheduling or patient access experience in a hospital or clinic setting.
• Bilingual English/Spanish required.
• Knowledge of medical terminology and ICD coding preferred.
• Basic computer literacy and effective communication skills required.
• CHAA certification preferred.
• High school diploma or equivalent required; associate degree preferred.

Responsibilities

• Schedule patients for consultations, procedures, and tests as needed.
• Register and greet patients; collect demographics and insurance information.
• Enter charges for services and help track visits for billing and workflow.
• Verify insurance eligibility and obtain pre-certifications/authorizations as required.
• Manage multiple tasks with professional customer service in a fast-paced environment.

Skills

Bilingual EN/ES

ICD coding

Customer service

Communication

Multi-tasking

Computer literacy

Payer terminology

Problem solving

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Summary

Job Summary

The Registrar Scheduler facilitates the patient flow at a clinic, providing services necessary to schedule, register, and greet patients. Schedules patients for consultation, procedures and/or tests as needed. Receives and enters patient demographic and insurance information, appropriate charges for services rendered, and other pertinent information, allowing the clinic to track patient visits, ensure a smooth patient flow for appointments, and to bill for services provided. Verifies insurance via an electronic verification system or contacts the insurance payer for verification of eligibility and benefits. Ensures that any pre-certification/ authorization is obtained to meet the individual payer payment protocols. Able to manage multiple tasks with an excellent orientation to professional customer service.

Skills

• Ability to deal tactfully with Associates, patients, visitors and the public.
• Basic computer literacy and keyboarding skills required.
• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Knowledge of commercial and managed care payers and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.
• Knowledge of medical terminology and familiarity with ICD coding preferred.
• Bilingual English/Spanish required.
• Demonstrates an ability to organize and prioritize multiple tasks and work well under pressure.
• Ability to work in a fast-paced environment with frequent interruptions.

Work Experience

One year of experience in scheduling or patient access in a hospital or clinic setting is required.

License/Registrations/Certifications

Certified Healthcare Access Associate (CHAA) is preferred.

Education and Training

A high school diploma or equivalent is required. An associate's degree is preferred.

Training or educational background with medical terminology and familiarity with ICD coding is preferred.