Patient Access & Scheduling Specialist

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

The University Medical Center of El Paso (UMC) seeks a Registrar Scheduler to help manage patient flow in a clinic, scheduling consultations, procedures, and tests while collecting demographics and insurance information for accurate billing.

Responsibilities include verifying insurance eligibility, obtaining pre-certification/authorization, and delivering courteous, efficient service in a high-volume environment.

Qualifications

• Ability to deal tactfully with Associates, patients, visitors and the general public.
• Basic computer literacy and keyboarding skills required.
• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Knowledge of commercial and managed care payors and terminology.
• Maintaining up-to-date knowledge of insurance plan requirements, which can change frequently.
• Knowledge of medical terminology and familiarity with ICD coding preferred.
• Bilingual English/Spanish required.
• Demonstrates ability to organize and prioritize multiple task and works well under pressure.
• Ability to work in a fast pace environment with frequent interruptions.

Responsibilities

• Schedule consultations, procedures and/or tests.
• Enter patient demographics and insurance information and charges for services.
• Verify insurances via electronic verification system or payer contact for eligibility/benefits.
• Obtain pre-certification/authorization to meet payer protocols.
• Provide professional customer service and manage multiple tasks in a fast-paced clinic setting.

Skills

Tactful communication

Basic computer literacy

Written and verbal communication

Analytical problem solving

Insurance plan knowledge

ICD terminology familiarity

Bilingual English/Spanish

Organization & prioritization

Working under pressure

Education

High school diploma or equivalent

Associate's degree preferred

Medical terminology training

ICD coding familiarity preferred

Job description

The University Medical Center of El Paso (UMC) seeks a Registrar Scheduler to help manage patient flow in a clinic, scheduling consultations, procedures, and tests while collecting demographics and insurance information for accurate billing.

Responsibilities include verifying insurance eligibility, obtaining pre-certification/authorization, and delivering courteous, efficient service in a high-volume environment.