Patient Services Coordinator II

Oncology Voice Network LLC; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The US Oncology Network in El Paso, TX is hiring a Patient Services Coordinator II. This full-time role supports the Revenue Cycle Department at Texas Oncology, Monday through Friday, 8:00a–5:00p. Title levels vary by experience, from Level 1 to Senior.

Responsibilities include greeting patients, registering and scheduling, handling calls, and ensuring compliance with the Code of Ethics and Shared Values. Strong front desk experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greet and welcome patients and their friends/family.
• Registers and schedules appointments for patients efficiently and timely.
• Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
• Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.

Skills

Customer service

Reception/Front desk experience

Phone etiquette

Scheduling coordination

Education

High school diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Scheduling software

EMR systems

Job description

# Patient Services Coordinator IIThe US Oncology Network · El Paso, TXVisit company websiteFULL-TIMEPosted Sep 24, 2026## Job DescriptionThe US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support the Revenue Cycle Department at our 1901 Grandview Avenue clinic in El Paso, Texas. Typical work week is Monday through Friday, 8:00a - 5:00p. This position can be either a level 1, 2 or Sr based on relevant work experience. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” in their fight against cancer.Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. What does the Patient Services Coordinator do? (including but not limited to): The Patient Service Coordinator professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values. The ideal candidate for the Patient Services Coordinator will have the following background and experience: Level 1 • High school diploma or equivalent required. • Some receptionist or office experience preferred. • Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required. • Must successfully complete required e-learning courses within 90 days of occupying position. Level 2 (including Level 1 requirements) • At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required. • Knowledge of this practice’s personnel, daily routines, and scheduling a plus. Level Sr (including Level 1 and 2 requirements) • At least 5 years front medical office receptionist experience with insurance forms and scheduling software required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this