Patient Access & Billing Coordinator

Indiana University Health, Inc.; Muncie (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

Indiana University Health, Inc. is seeking a hospital front desk/administrator to facilitate patient flow from entry to destination, generate accurate records for reimbursement, schedule appointments, verify insurance, and handle billing processes.

The role includes answering calls, collecting payments, and ensuring smooth patient experience in a Daleville clinic. The position requires a high school diploma, preferred BLS, and 1–2 years of healthcare experience, with familiarity in ICD-10/CPT

Qualifications

• High School Diploma or equivalent required.
• BLS certification through the AHA preferred.
• 1–2 years of relevant experience in a health care setting preferred.
• Ability to learn ICD-10 and CPT coding.
• Ability to interpret insurance information and knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Generates accurate financial and demographic records for patients to ensure maximum reimbursement and clinical outcomes.
• Schedules appointments and interviews patients for appropriate medical information.
• Explains charges and policies of the department/hospital.
• Validates and enters charges into appropriate systems and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.
• Check in and check out patients.
• Check insurance eligibility.
• Scanning.
• Verify and update consent forms.

Skills

MS Office proficiency

Medical terminology knowledge

Education

High School Diploma or equivalent

Tools

ICD-10 coding

CPT coding

Job description

Indiana University Health, Inc. is seeking a hospital front desk/administrator to facilitate patient flow from entry to destination, generate accurate records for reimbursement, schedule appointments, verify insurance, and handle billing processes.

The role includes answering calls, collecting payments, and ensuring smooth patient experience in a Daleville clinic. The position requires a high school diploma, preferred BLS, and 1–2 years of healthcare experience, with familiarity in ICD-10/CPT