Ambulatory Care Admin Specialist Referrals & Scheduling

Upstate; City of Syracuse (NY); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

SUNY Upstate Medical University is seeking an Outpatient Administrative Specialist to manage incoming referrals and assist with patient check-in/check-out, including verifying demographics, insurance, and financial information. The role also handles ABN/Waiver processes, authorizations, and co-pay collection.

Ideal candidates will have an associate degree with two years of related healthcare experience, strong communication skills, and proficiency with medical terminology.

Qualifications

• Associates Degree and two years of relevant patient financial/insurance services experience in a healthcare setting.
• Working knowledge of medical terminology and familiarity with medical coding.
• Excellent written and oral communication skills and ability to multitask in a high-volume environment.
• Excellent phone customer service and strong computer skills.

Responsabilités

• Manage incoming new patient referrals and assist with check-in/check-out procedures.
• Enter and verify demographic, insurance, and financial information and generate routine forms.
• Process ABN and Waiver of Liability when needed and obtain insurance authorizations.
• Collect patient co-pays and assist with denial management and other front desk tasks.
• Schedule complex multiple-provider appointments and provide support to ambulatory care functions.

Connaissances

Medical terminology

Written communication

Multitasking

Phone etiquette

Computer skills

Formation

Associate's degree

Outils

Epic

Microsoft Word

GroupWise

Description du poste

SUNY Upstate Medical University is seeking an Outpatient Administrative Specialist to manage incoming referrals and assist with patient check-in/check-out, including verifying demographics, insurance, and financial information. The role also handles ABN/Waiver processes, authorizations, and co-pay collection.

Ideal candidates will have an associate degree with two years of related healthcare experience, strong communication skills, and proficiency with medical terminology.