Outpatient Admin & Referral Specialist

SUNY Upstate Medical University; City of Syracuse (NY); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

SUNY Upstate Medical University seeks an Outpatient Administrative Specialist to provide clinical administrative support in the ambulatory area. Responsibilities include patient check-in/out, registration data entry, and managing EPIC Referral Work Queues.

The role requires an Associate's degree and two years of healthcare-related patient financial/insurance experience, plus strong communication and computer skills. Office hours are Mon-Fri, day shift.

Formación

• Associate's degree and two years relevant patient financial/insurance services experience in a healthcare setting.
• Working knowledge of medical terminology and medical billing/insurance requirements.
• Excellent written and oral communication skills; proficiency with computer systems.

Responsabilidades

• Provide clinical administrative support in the ambulatory area.
• Assist with patient check-in/check-out and registration data collection (demographic, insurance, and financial info).
• Manage EPIC Referral Work Queues (WQs).
• Answer phones and handle mail, faxes and correspondence.
• Explain insurance requirements and ABN/Waiver signatures; obtain authorizations and referrals; manage denials.

Conocimientos

Communication skills

Public relations

Computer skills

Medical terminology

Medical billing/insurance

Educación

Associate's degree

Equivalent combination of education and experience

Herramientas

Epic

Word

Outlook

Descripción del empleo

SUNY Upstate Medical University seeks an Outpatient Administrative Specialist to provide clinical administrative support in the ambulatory area. Responsibilities include patient check-in/out, registration data entry, and managing EPIC Referral Work Queues.

The role requires an Associate's degree and two years of healthcare-related patient financial/insurance experience, plus strong communication and computer skills. Office hours are Mon-Fri, day shift.