Patient Access & Scheduling Specialist

Terry Reilly Health Services; Boise (ID); On-site; USD 25,000 - 28,000; Full time

Job summary

Terry Reilly Health Services in Boise, Idaho, seeks a Patient Access Specialist to greet and guide patients and visitors, handle scheduling and data collection, determine eligibility, and explain payment policies. Starting pay is $18.28 per hour DOE, with a focus on a positive patient experience and efficient front-desk operations.

The role requires strong customer service and communication, plus experience with EHR and MS Office.

Qualifications

• Ability to provide strong customer service to a complex patient population.
• Good verbal and written communication skills.
• Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone.

Responsibilities

• Greet, direct, and assist patients and visitors in a professional, courteous, and efficient manner during their visit.
• Schedule and register patients and collect required data.
• Determine eligibility for services and counsel patients regarding payment policies.
• Manage waiting room atmosphere, inform patients about wait times, and maintain a clean waiting area.

Skills

Customer service

Verbal communication

Written communication

EHR navigation

Tools

EHR software

Microsoft Word

Microsoft Excel

Telephone system

Job description

Terry Reilly Health Services in Boise, Idaho, seeks a Patient Access Specialist to greet and guide patients and visitors, handle scheduling and data collection, determine eligibility, and explain payment policies. Starting pay is $18.28 per hour DOE, with a focus on a positive patient experience and efficient front-desk operations.

The role requires strong customer service and communication, plus experience with EHR and MS Office.