Patient Access & Front Desk Specialist

Terry Reilly Health Services; Nampa (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Terry Reilly Health Services in Nampa, ID is seeking a Patient Access Specialist to greet patients, schedule and register, and determine eligibility for services. You will liaise with patients to collect data and explain payment policies as part of a supportive front-desk team.

In this role you will manage the waiting area, keep patients informed about wait times, and ensure a clean, welcoming environment while assisting with payments and scheduling.

Qualifications

• Customer service experience in a healthcare setting preferred.
• Strong verbal and written communication skills.
• Ability to use EHR, MS Office, scanner, calculator, and multi-line phones.

Responsibilities

• Greet and assist patients and visitors professionally.
• Schedule and register patients and collect required data.
• Determine eligibility for services and explain payment policies.
• Counsel patients on payments and monitor monies due.
• Maintain a welcoming waiting area with accurate wait times.

Skills

Customer service

Communication

Multitasking

Tools

EHR systems

Microsoft Word/Excel

Scanner

Multi-line phone

Job description

Terry Reilly Health Services in Nampa, ID is seeking a Patient Access Specialist to greet patients, schedule and register, and determine eligibility for services. You will liaise with patients to collect data and explain payment policies as part of a supportive front-desk team.

In this role you will manage the waiting area, keep patients informed about wait times, and ensure a clean, welcoming environment while assisting with payments and scheduling.