Patient Access & Scheduling Specialist

Astera Cancer Care; Baton Rouge (LA); On-site; USD 35,000 - 48,000; Full time

Job summary

Mary Bird Perkins Cancer Center in Baton Rouge seeks a dedicated Patient Access/Registration Specialist. The role includes greeting patients, collecting co-pays, scheduling visits, and verifying demographics and insurance to ensure smooth clinic flow.

Responsibilities also include coordinating with clinical staff, obtaining necessary authorizations, and assisting patients as a financial counselor when needed.

Qualifications

• High school diploma or GED required.
• At least 3 years of experience in a medical office setting.
• Knowledge of insurance benefits, authorization processes, and contracting.

Responsibilities

• Register patients and collect co-pays and deductibles at time of service.
• Schedule appointments, follow-ups, diagnostics, and treatments.
• Verify demographics and insurance; ensure authorizations are obtained when applicable.
• Communicate with clinical staff to prevent missed authorizations.
• Assist as a patient financial counselor and direct to financial navigator when needed.

Skills

Customer service

Scheduling

Registration

Communication skills

Independence

Education

High School Diploma or GED

Tools

Scheduling software

Insurance verification systems

Job description

Mary Bird Perkins Cancer Center in Baton Rouge seeks a dedicated Patient Access/Registration Specialist. The role includes greeting patients, collecting co-pays, scheduling visits, and verifying demographics and insurance to ensure smooth clinic flow.

Responsibilities also include coordinating with clinical staff, obtaining necessary authorizations, and assisting patients as a financial counselor when needed.