Patient Access Lead — Registration & Billing

Franciscan Missionaries of Our Lady Health System Inc; Baton Rouge, Northern (LA, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Franciscan Missionaries of Our Lady Health System Inc in Baton Rouge, LA seeks a Patient Access Representative 2 at our Cancer Center. You will welcome patients, collect demographic and financial information, verify insurance, and establish encounters while ensuring accurate data entry.

The role emphasizes courteous service, payment collection, balance of cash, and supporting lean process improvement. You may mentor new hires and participate in regulatory and billing audits as part of the team.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 2 years relevant healthcare industry experience; related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Responsibilities

• Register patients with accurate demographic and financial data.
• Verify insurance eligibility and obtain necessary authorizations.
• Collect co-pays, deductibles, deposits, and prior balances; balance cash drawers.
• Assist with performance improvement initiatives and department policies.
• Mentor and train other associates when assigned.

Skills

Customer Service

Communication

Leadership

Mentoring

Education

High School diploma or equivalent

Job description

Franciscan Missionaries of Our Lady Health System Inc in Baton Rouge, LA seeks a Patient Access Representative 2 at our Cancer Center. You will welcome patients, collect demographic and financial information, verify insurance, and establish encounters while ensuring accurate data entry.

The role emphasizes courteous service, payment collection, balance of cash, and supporting lean process improvement. You may mentor new hires and participate in regulatory and billing audits as part of the team.