Patient Access & Scheduling Specialist

Talentify; Amarillo (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

The US Oncology Network is seeking a New Patient Coordinator to join Texas Oncology at the 1000 Coulter Drive clinic in Amarillo, TX. This full-time role supports the Revenue Cycle Department with typical hours Monday through Friday, 8:00 am to 5:00 pm, and requires residency in Texas.

Responsibilities include managing referrals, ensuring accurate patient records, confirming insurance details, and delivering excellent patient service in a fast-paced oncology setting.

Qualifications

• High School diploma or equivalent required.
• 2 years revenue cycle and/or patient access experience preferred.
• Knowledge of multiple PMS/EHR platforms helpful.
• Experience with Microsoft Office products required.
• Proficiency in medical terminology and insurance verification.

Responsibilities

• Oversee the new patient referral process within department standards.
• Provide strong customer service as the clinic’s first contact.
• Assess patient needs to prioritize referrals.
• Answer phone calls and respond to routine inquiries.
• Verify and register patient accounts in the practice system.
• Facilitate insurance verification and pre-visit information.

Skills

Customer service

Scheduling

Phone support

Medical terminology

Problem solving

Education

High School diploma or equivalent

2 years revenue cycle / patient access experience

Tools

Microsoft Office

EHR systems

Job description

The US Oncology Network is seeking a New Patient Coordinator to join Texas Oncology at the 1000 Coulter Drive clinic in Amarillo, TX. This full-time role supports the Revenue Cycle Department with typical hours Monday through Friday, 8:00 am to 5:00 pm, and requires residency in Texas.

Responsibilities include managing referrals, ensuring accurate patient records, confirming insurance details, and delivering excellent patient service in a fast-paced oncology setting.