Patient Access & Scheduling Pro

Mercy Health Corporation; Janesville (WI); On-site; USD 28,929 - 43,394; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Generous, accruing paid time off

Tuition and certification reimbursement

Job summary

A healthcare provider located in Wisconsin is seeking a Patient Registration Specialist to ensure all scheduled visits are pre-registered and to provide excellent customer service. The role requires two years of healthcare registration and customer service experience. Applicants will need to manage patient calls, ensure compliance with policies, and provide financial information to patients. This position offers a pay range between $21.00 - $31.50 per hour and includes comprehensive benefits.

Qualifications

• High school diploma or equivalent preferred.
• Two years of customer service experience preferred.
• Two years of healthcare registration, scheduling, or physicians' office experience required.

Responsibilities

• Ensures all scheduled visits are pre-registered and accounts are appropriately certified.
• Answers incoming telephone calls and schedules appropriately.
• Maintains compliance with policies and procedures.
• Manages patient initiated scheduling requests.
• Provides financial information to patients.

Skills

Customer service skills

Communication skills

Problem-solving skills

Ability to work independently

Multi-tasking

Education

High school diploma or equivalent

Two years of healthcare registration experience

Two years of customer service experience

Tools

EPIC

Computer experience

Job description

A healthcare provider located in Wisconsin is seeking a Patient Registration Specialist to ensure all scheduled visits are pre-registered and to provide excellent customer service. The role requires two years of healthcare registration and customer service experience. Applicants will need to manage patient calls, ensure compliance with policies, and provide financial information to patients. This position offers a pay range between $21.00 - $31.50 per hour and includes comprehensive benefits.