Patient Access & Scheduling Coordinator

Van Diest Medical Center; Webster City (IA); On-site; USD 36,000 - 46,000; Full time

Job summary

Van Diest Medical Center in Webster City, IA, is hiring a Patient Access/Scheduler to manage telecommunications, direct patients, and collect accurate demographic and insurance information before services.

The role requires strong data-entry skills, knowledge of insurance verification, and experience with scheduling software, along with English proficiency. CPAT exam within 18 months of hire is required and 2+ years of healthcare clerical experience is preferred.

Qualifications

• High school diploma or GED required.
• Must be able to speak, hear and understand English.
• CPAT exam within 18 months of hire.
• Minimum of 2 years computerized data entry experience.
• Reception or clerical experience in healthcare preferred.
• Proficiency in Microsoft Office applications (Word & Excel), e-mail, and internet/web searches.
• 35 wpm typing speed preferred.
• Ability to effectively interact with coworkers and the public.

Responsibilities

• Handle telecommunications from within and outside the clinic.
• Direct patients and visitors to appropriate areas.
• Enter demographic and insurance information prior to service.
• Enter correct information into scheduling software.
• Verify insurance and gather preauth information.
• Obtain and communicate pre-service payment information to Patient Access staff.

Skills

Customer service

Data entry

Typing (35 wpm)

Microsoft Word

Microsoft Excel

Reception experience

Interpersonal communication

Education

High school diploma or GED

Tools

Microsoft Office

Word

Excel

Email

Internet/Web searches

Job description

Van Diest Medical Center in Webster City, IA, is hiring a Patient Access/Scheduler to manage telecommunications, direct patients, and collect accurate demographic and insurance information before services.

The role requires strong data-entry skills, knowledge of insurance verification, and experience with scheduling software, along with English proficiency. CPAT exam within 18 months of hire is required and 2+ years of healthcare clerical experience is preferred.