Patient Access & Scheduling Coordinator

02 UHS Hospitals; Village of Johnson City (NY); Presencial; USD 23.000 - 31.000; A tiempo parcial

Descripción de la vacante

United Health Services (UHS) is seeking a Medical Secretary to organize schedules, verify insurance, and ensure accurate patient records in a fast-paced Emergency Department setting at UHS Wilson Medical Center. The role emphasizes patient communication, data integrity, and collaboration with clinicians to support timely care delivery.

Responsibilities include scheduling, registration, insurance authorizations, billing, and reporting.

Formación

• High school diploma or equivalent.
• Up to 1 year of customer/patient-facing experience.
• Up to 1 year of healthcare experience in any role.
• Up to 1 year of duties similar to the role.
• Up to 1 year of technical/systems experience with specialized tools.

Responsabilidades

• Coordinate patient access activities including answering multi-line phones, scheduling appointments, and relaying information to patients, clinicians, and stakeholders to support timely care delivery.
• Register new patients by accurately collecting demographics and verifying insurance information to ensure complete and compliant patient records.
• Obtain and track insurance authorizations for initial and ongoing therapy services to support continuity of care and reimbursement.
• Manage daily outpatient schedules for clinicians to support efficient clinic operations and patient flow.
• Prepare and maintain patient medical records before and throughout treatment episodes to ensure accurate documentation.
• Perform daily billing activities and process co-payments to support accurate revenue capture.
• Compile daily statistics and prepare monthly departmental reports to support operational tracking.

Conocimientos

Customer service

Communication

Scheduling

Attention to detail

Educación

High School Diploma or equivalent

Herramientas

Billing software

EHR system

Descripción del empleo

United Health Services (UHS) is seeking a Medical Secretary to organize schedules, verify insurance, and ensure accurate patient records in a fast-paced Emergency Department setting at UHS Wilson Medical Center. The role emphasizes patient communication, data integrity, and collaboration with clinicians to support timely care delivery.

Responsibilities include scheduling, registration, insurance authorizations, billing, and reporting.