ED Medical Secretary: Scheduling, Records & Billing

United Medical Associates PC; New York (NY); On-site; USD 23,000 - 31,000; Part time

Job summary

United Health Services (UHS) is seeking a Medical Secretary to support the Emergency Department operations at Wilson Medical Center. You will handle patient access, registration, insurance verifications, scheduling, and billing tasks to ensure smooth patient flow.

With a 20-hour weekly schedule and a rotational shift, this role focuses on accurate records, timely communications, and coordination with clinicians and care teams. Training on HIPAA and compliance is provided as part of the position.

Qualifications

• High School Diploma or equivalent.
• Up to 1 year of customer/patient-facing experience directly interacting with the public.
• Up to 1 year of healthcare experience in any healthcare role.
• Up to 1 year of direct experience performing similar duties in the same role or function.
• Up to 1 year of technical/systems experience using specialized tools, software, or equipment.

Responsibilities

• Coordinate patient access activities, including answering multi-line phones, scheduling appointments, and relaying information to patients, clinicians, and stakeholders to support timely care delivery.
• Register new patients by accurately collecting demographics and verifying insurance information to ensure complete and compliant patient records.
• Obtain and track insurance authorizations for initial and ongoing therapy services to support continuity of care and reimbursement.
• Manage daily outpatient schedules for clinicians to support efficient clinic operations and patient flow.
• Prepare and maintain patient medical records before and throughout treatment episodes to ensure accurate documentation.
• Perform daily billing activities and process co-payments to support accurate revenue capture.
• Compile daily statistics and prepare monthly departmental reports to support operational tracking.

Skills

Customer/patient-facing experience

Healthcare experience

Attention to detail

Communication skills

Education

High School Diploma or equivalent

Job description

United Health Services (UHS) is seeking a Medical Secretary to support the Emergency Department operations at Wilson Medical Center. You will handle patient access, registration, insurance verifications, scheduling, and billing tasks to ensure smooth patient flow.

With a 20-hour weekly schedule and a rotational shift, this role focuses on accurate records, timely communications, and coordination with clinicians and care teams. Training on HIPAA and compliance is provided as part of the position.