ED Access & Registration Navigator

Nyuhs; Village of Johnson City (NY); Hybride; USD 25 000 - 35 000; Plein temps

Résumé du poste

United Health Services (UHS) is seeking an Emergency Department Access Care Representative to assist in patient registration and insurance verification, ensuring accurate data and supportive patient flow in a fast-paced ED setting.

Based at UHS Wilson Medical Center in New York's Southern Tier, the role emphasizes compassionate service, HIPAA compliance, and collaboration with clinical teams to facilitate timely access to care.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of related experience.
• NAHAM CHAA certification preferred.
• At least 1 year of customer/patient-facing experience.
• At least 1 year of healthcare experience.

Responsabilités

• Perform patient registration for emergency, inpatient, observation, and outpatient patients.
• Verify insurance coverage, eligibility, and prior authorizations.
• Maintain hospital census and bed board information for workflow.
• Calculate patient financial responsibility and collect or arrange payment.
• Prepare and update patient records for various services.

Connaissances

Patient registration

Insurance verification

Communication with patients

HIPAA compliance

Customer service

Formation

High School Diploma or equivalent

Associate Degree (preferred)

NAHAM CHAA certification (preferred)

Description du poste

United Health Services (UHS) is seeking an Emergency Department Access Care Representative to assist in patient registration and insurance verification, ensuring accurate data and supportive patient flow in a fast-paced ED setting.

Based at UHS Wilson Medical Center in New York's Southern Tier, the role emphasizes compassionate service, HIPAA compliance, and collaboration with clinical teams to facilitate timely access to care.