Patient Service Representative - Cayuga Primary Care - Community Corners

Cayuga Health System; Town of Ithaca (NY); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

Cayuga Health System is seeking a Patient Service Representative for Cayuga Primary Care - Community Corners. The role involves greeting patients, updating records, collecting co-pays, and coordinating lab and imaging appointments.

The position requires a high school diploma, strong organizational skills, and proficiency with Medent and Microsoft Office. Previous EMR exposure is helpful. Onsite role with competitive benefits.

Qualifikationen

• High school diploma or equivalent required.
• Experience scheduling patients and checking in desired.
• Strong time management and prioritization skills.
• Proficient computer skills; Medent and Microsoft Office used.
• EMR use/training in healthcare environment is helpful.

Aufgaben

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Kenntnisse

Scheduling

Time management

Microsoft Office

Medent

EMR experience (preferred)

Ausbildung

High school diploma or equivalent

Healthcare support education (preferred)

Tools

Medent

Microsoft Office

Jobbeschreibung

Patient Service Representative - Cayuga Primary Care - Community Corners

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.

Roles and Responsibilities:

• Check in patients upon arrival


• Verify/update patient demographics


• Collect outstanding balances and co-pays


• Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders


• Take messages and triage phone calls

Required Skills and Experience:

• Schedule patient appointments


• Good time management and prioritization skills


• Good computer skills- Medent and Microsoft Office are utilized


• High school diploma or equivalent

Preferred Skills and Experience:

• Previous medical office experience preferred


• College-level training/education in a healthcare support field preferred


• Previous EMR use/training helpful

Physical Requirements:

• Sitting-- 90%


• Standing-- 10%


• Reaching-- 50%


• Bending-- 20%


• Lifting-- must be able to lift 25 lb.

Location and Travel Requirements:

• Onsite - Cayuga Primary Care - Community Corners; 905 Hanshaw Rd. Ithace

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at [e-mail].