Patient Access Scheduling Coordinator

Moffitt-Cancer-Cente; Tampa (FL); On-site; USD 40,000 - 54,000; Full time

Job summary

Moffitt Cancer Center in Tampa, FL is seeking a Patient Access Scheduling Coordinator Infusion to support outpatient services including surgery, diagnostics, labs, infusion, and research. You will manage scheduling, registration, and patient flow with a focus on accuracy, courtesy, and timeliness.

The role requires strong communication, multitasking, and computer skills, plus the ability to interact with diverse teams. Completion of infusion training is expected within the first two days.

Qualifications

• High School Diploma or GED required.
• Preferred Associate's Degree.
• Must complete 2-day infusion training and meet production/quality requirements.
• Ability to communicate with individuals from diverse backgrounds and healthcare team members.
• Set up, organize, and maintain record systems.
• Strong customer service, multitasking, computer and typing skills.
• Attention to detail while multitasking and maintaining composure in stressful situations.
• Critical thinking: problem solving and root cause analysis.

Skills

Customer Service

Multitasking

Computer skills

Typing skills

Interpersonal communication

Problem solving

Critical thinking

Root cause analysis

Education

High School Diploma/GED

Associate's Degree

Job description

Summary

As a Patient Access Scheduling Specialty Coordinator (PASCI) at Moffitt Cancer Center, must exemplify adherence to all performance metrics and training requirements. The PASCI in this assignment demonstrates a working knowledge of a multitude of scheduling and registration for Outpatient Services to include but not limited to: Surgery, Blood and Bone Marrow, Integrated Clinical Services, Diagnostics, Labs, Behavioral Health, Virtual Health, Research, and Infusion of the Medical Center and can be pulled to work in any capacity, due to business need. Must be comfortable with medical terminology, problem solving, and thrive in an environment with many competing priorities and demands. Members of the team work collaboratively to cross cover all functions of Patient Access to develop a high level of understanding of the position to reward high productivity, quality and skills.

Job Title: Patient Access Scheduling Coordinator Infusion
Minimum Education Level: High School Diploma/GED
Minimum Field of Study:
Minimum Education Notes:
Preferred Education Level: Associate's Degree
Preferred Field of Study:
Preferred Education Notes:
Licensure Certification Needed: No
Minimum Licensure:
Minimum Licensure (Other):
Training Required: 1. Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments.2. Ability to set up, organize, and maintain record systems.3. Customer Service, multi-tasking, computer and typing skills, use various types of office automation equipment and software, and interpersonal communication skills both verbally and written.5. Strong attention to detail while being able to multi-task and maintain patience and composure (with customer service etiquette) in stressful situations.6. Possess strong critical thinking abilities such as problem solving, root cause analysis, and provide timely solutions.7 (Internal) Must successfully complete 2 day infusion training and meet all necessary production and quality requirements