Patient Access Scheduling Coordinator

Moffitt Cancer Center; Tampa (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Moffitt Cancer Center is seeking a Patient Access Scheduling Coordinator Infusion to support outpatient infusion services and related scheduling tasks. The role requires strong communication, multitasking, and a patient-centered approach to manage competing priorities in a fast-paced environment.

You will work with Surgery, Diagnostics, Labs, and Infusion teams to ensure accurate registration, scheduling, and front-line patient access operations, while upholding performance metrics and quality

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• Ability to meet, communicate with diverse individuals and healthcare team.
• Able to set up and maintain record systems.
• Excellent customer service, multitasking, computer and typing skills.
• Strong attention to detail in stressful situations.
• Must complete 2 day infusion training and meet production/quality requirements.

Responsibilities

• Coordinate scheduling and registration for outpatient infusion services.
• Assist with multiple service lines and cross-cover functions.
• Maintain accurate patient records and ensure timely processing.
• Collaborate with care teams to manage competing priorities.

Skills

Customer service

Multi-tasking

Computer skills

Typing

Interpersonal communication

Attention to detail

Problem solving

Root cause analysis

Infusion training (internal)

Education

High School Diploma or GED

Associate's Degree (preferred)

Tools

MS Office

Job description

Summary:

As a Patient Access Scheduling Specialty Coordinator (PASCI) at Moffitt Cancer Center, must exemplify adherence to all performance metrics and training requirements. The PASCI in this assignment demonstrates a working knowledge of a multitude of scheduling and registration for Outpatient Services to include but not limited to: Surgery, Blood and Bone Marrow, Integrated Clinical Services, Diagnostics, Labs, Behavioral Health, Virtual Health, Research, and Infusion of the Medical Center and can be pulled to work in any capacity, due to business need. Must be comfortable with medical terminology, problem solving, and thrive in an environment with many competing priorities and demands. Members of the team work collaboratively to cross cover all functions of Patient Access to develop a high level of understanding of the position to reward high productivity, quality and skills.

Job Title: Patient Access Scheduling Coordinator Infusion

Minimum Education Level: High School Diploma/GED

Minimum Field of Study:

Minimum Education Notes:

Preferred Education Level: Associate's Degree

Preferred Field of Study:

Preferred Education Notes:

Licensure Certification Needed: No

Minimum Licensure:

Minimum Licensure (Other):

Training Required:

• 1. Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments.
• 2. Ability to set up, organize, and maintain record systems.
• 3. Customer Service, multi-tasking, computer and typing skills, use various types of office automation equipment and software, and interpersonal communication skills both verbally and written.
• 5. Strong attention to detail while being able to multi-task and maintain patience and composure (with customer service etiquette) in stressful situations.
• 6. Possess strong critical thinking abilities such as problem solving, root cause analysis, and provide timely solutions.
• 7 (Internal) Must successfully complete 2 day infusion training and meet all necessary production and quality requirements