Patient Access & Scheduling Coordinator

Yale New Haven Health; New Haven (CT); On-site; USD 38,000 - 50,000; Full time

Job summary

A reputable health system in Connecticut is looking for a Digestive Health Office Associate to manage patient check-in, registration, and scheduling tasks. The ideal candidate should have a high school diploma and experience in customer service, preferably in a healthcare setting. The role involves coordinating patient appointments, ensuring accurate collection of demographic and financial information, and providing excellent service to patients and visitors. This position requires strong organizational skills and basic computer proficiency.

Qualifications

• 1 to 2 years of work experience in a customer service environment, preferably in a hospital or physician office.
• Self-directed and well organized with a strong ability to coordinate and schedule patient appointments.

Responsibilities

• Initiate and complete patient visit information in accordance with department protocol.
• Accurately schedules patient appointments per department standards.
• Ensures financial information is accurately obtained and documented.
• Follows guidelines to ensure a smooth patient experience.

Skills

Customer service experience

Excellent interpersonal skills

Scheduling coordination

Basic computer skills

Education

High school diploma or GED

Associate degree preferred

Job description

A reputable health system in Connecticut is looking for a Digestive Health Office Associate to manage patient check-in, registration, and scheduling tasks. The ideal candidate should have a high school diploma and experience in customer service, preferably in a healthcare setting. The role involves coordinating patient appointments, ensuring accurate collection of demographic and financial information, and providing excellent service to patients and visitors. This position requires strong organizational skills and basic computer proficiency.