Patient Access Pro: Scheduling & Care Coordination

The Center for GI Health; West Chester (Chester County); On-site; USD 40,000 - 52,000; Full time

Job summary

US Digestive Health in West Chester, PA, seeks a Patient Access Coordinator II to manage patient interactions at check-out, schedule procedures, and maintain accurate records in a gastroenterology office. This role emphasizes HIPAA compliance and compassionate patient service.

The position requires EMR proficiency, strong organizational and communication skills, and the ability to handle multiple tasks efficiently during a standard 8-hour day, Monday through Friday.

Qualifications

• High School Diploma or GED required.
• 2–3 years of experience in a medical or office setting.
• Experience with EMR systems is preferred.

Responsibilities

• Schedule upcoming procedures, visits, and radiology studies.
• Manage multi-communications made in the office efficiently and accurately.
• Maintain patient records accurately and ensure compliance with HIPAA regulations.
• Provide paperwork, instructions, and information to patients regarding procedures and visits.
• Coordinate with hospital scheduling departments for procedure scheduling and confirmation.
• Perform general office tasks as necessary.
• Job responsibilities vary depending on location.

Skills

Medical Terminology

EMR experience

Organizational skills

Customer service oriented

Education

High School Diploma or GED Equivalent

Job description

US Digestive Health in West Chester, PA, seeks a Patient Access Coordinator II to manage patient interactions at check-out, schedule procedures, and maintain accurate records in a gastroenterology office. This role emphasizes HIPAA compliance and compassionate patient service.

The position requires EMR proficiency, strong organizational and communication skills, and the ability to handle multiple tasks efficiently during a standard 8-hour day, Monday through Friday.