Patient Access, Scheduling & Billing Specialist

CHRISTUS Health; Tyler (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

CHRISTUS Health in Tyler, Texas seeks a competent Front Desk / Medical Office Clerk to greet and guide patients, verify insurance, collect payments, and coordinate with medical staff. You will handle scheduling, patient inquiries, and ensure accurate data entry in the patient account system.

The role requires 3+ years in healthcare, proficiency with 10-key, and strong communication, math, and organizational skills. A high school diploma is required, with some college preferred.

Qualifications

• High school diploma or equivalent.
• Knowledge of managed care preferred.
• Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
• Excellent interpersonal and communication skills and good math knowledge essential.
• Some College Preferred
• Three or more years of experience in a health care organization.
• ICD9 and CPT coding (advanced skills) Preferred
• Experience with charge posting or collections Preferred

Responsibilities

• Greet, instruct, direct, and schedule patients and visitors.
• Verify and update demographic and insurance information; enter into system.
• Answer phones, take messages, and assist with inquiries.
• Process CBO requests for patient account corrections/maintenance.
• Schedule patient appointments per physician guidelines.
• Collect payments and manage time-of-service and prior balances.

Skills

Interpersonal skills

Communication skills

Phone etiquette

Customer service

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

10-key calculator

Office equipment

Job description

CHRISTUS Health in Tyler, Texas seeks a competent Front Desk / Medical Office Clerk to greet and guide patients, verify insurance, collect payments, and coordinate with medical staff. You will handle scheduling, patient inquiries, and ensure accurate data entry in the patient account system.

The role requires 3+ years in healthcare, proficiency with 10-key, and strong communication, math, and organizational skills. A high school diploma is required, with some college preferred.