Patient Access Associate: Scheduling, Insurance & Billing

CHRISTUS Health; Texarkana (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

CHRISTUS Health Texarkana in Texas seeks a Patient Access Representative to welcome patients and establish encounters, ensuring accurate scheduling, registration, and demographic/financial data entry for each account.

The role verifies insurance, obtains authorizations, collects patient portions, and supports compliant financial outcomes while maintaining professional appearance and teamwork.

Qualifications

• High School Diploma or equivalent experience preferred.
• 1–3 years of experience preferred.

Responsibilities

• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.

Skills

Communication skills

Organizational skills

Dependability

Flexibility

Teamwork

Education

High School Diploma or equivalent

Job description

CHRISTUS Health Texarkana in Texas seeks a Patient Access Representative to welcome patients and establish encounters, ensuring accurate scheduling, registration, and demographic/financial data entry for each account.

The role verifies insurance, obtains authorizations, collects patient portions, and supports compliant financial outcomes while maintaining professional appearance and teamwork.