Patient Access Navigator: Smooth Check-In & Billing

CHRISTUS Health; Tyler (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CHRISTUS Health in Tyler, TX is seeking a Patient Access Representative to welcome patients and ensure accurate scheduling and registration. You will verify insurance, collect estimates, and document demographics and guarantor information for each encounter.

This role requires clear communication, dependable teamwork, and adherence to hospital policies. You will support the department in meeting performance targets and participate in ongoing training.

Qualifications

• High School Diploma or equivalent preferred.
• 1–3 years of experience in a similar role preferred.

Responsibilities

• Accurately inputs patient demographic and financial data for scheduling and registration.
• Verifies insurance eligibility and obtains necessary authorizations.
• Calculates and collects the estimated patient portion and prior balances.
• Maintains compliance with hospital policies and regulatory standards.
• Communicates with patients, families, physicians, nurses, insurers and third party payers.
• Supports department in meeting performance targets and participates in required trainings.

Skills

Data entry

Insurance verification

Patient scheduling

Communication

Education

High School Diploma or equivalent

Job description

CHRISTUS Health in Tyler, TX is seeking a Patient Access Representative to welcome patients and ensure accurate scheduling and registration. You will verify insurance, collect estimates, and document demographics and guarantor information for each encounter.

This role requires clear communication, dependable teamwork, and adherence to hospital policies. You will support the department in meeting performance targets and participate in ongoing training.