Patient Access Scheduler I

NYU Langone Health; Village of Patchogue (NY); Sur place; USD 51 000 - 63 000; Plein temps

Résumé du poste

NYU Langone Hospital—Long Island, affiliated with NYU Langone Health, is seeking a Secretary I - Intake/Scheduler, FGP - East Patchogue. The role supports patient access, scheduling, and non-clinical scheduling workflows within the Family Group Practice setting.

Responsibilities include scheduling, authorizations, messages, and coordination with physicians and staff to ensure timely patient care and satisfaction.

Qualifications

• To qualify you must have a High School Diploma.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.

Responsabilités

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Communicates with patients on upcoming visits, including instructions, preparation, and forms.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes messages to appropriate contact.
• Prepares standard letters and forms; handles faxes and mail.
• Maintains patient confidentiality and adheres to HIPAA and ROI procedures.

Connaissances

Customer service

Communication

Organizational skills

Formation

High School Diploma

Description du poste

NYU Langone Hospital—Long Island, affiliated with NYU Langone Health, is seeking a Secretary I - Intake/Scheduler, FGP - East Patchogue. The role supports patient access, scheduling, and non-clinical scheduling workflows within the Family Group Practice setting.

Responsibilities include scheduling, authorizations, messages, and coordination with physicians and staff to ensure timely patient care and satisfaction.