Patient Access & Revenue Optimization Lead

Carrell Clinic, a DIivision of OrthoLoneStar; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Carrell Clinic, a Division of OrthoLoneStar, seeks a Patient Service & Revenue Manager to lead all front-end revenue cycle operations, ensuring an excellent patient experience while maximizing financial performance. You will supervise patient access, registration, insurance verification, referrals, and authorizations to support clean claims and accurate billing.

The role requires strong leadership, healthcare administration knowledge, and experience in pediatric/orthopedic practice settings.

Qualifications

• Bachelor's degree in a related field preferred.
• Five+ years in physician practice operations or revenue cycle.
• Experience leading front-end revenue cycle and patient access teams.

Responsibilities

• Oversee front-end revenue cycle operations and patient access workflows.
• Lead registration, insurance verification, referrals, and authorizations.
• Monitor clean claim generation and reduce denials related to front-end processes.
• Collaborate with RCM to align operations and resolve issues onsite.
• Provide financial counseling and patient estimates; assist with time-of-service collections.
• Train and mentor staff; develop standardized workflows.

Skills

Leadership

Patient Access

Revenue Cycle

Process Improvement

Customer Service

Education

Bachelor's degree in Healthcare Administration or related field

Healthcare leadership experience considered

Tools

EHR systems (Epic)

Practice Management Systems

Medical Billing Software

Job description

Carrell Clinic, a Division of OrthoLoneStar, seeks a Patient Service & Revenue Manager to lead all front-end revenue cycle operations, ensuring an excellent patient experience while maximizing financial performance. You will supervise patient access, registration, insurance verification, referrals, and authorizations to support clean claims and accurate billing.

The role requires strong leadership, healthcare administration knowledge, and experience in pediatric/orthopedic practice settings.