Patient Access Representative- Pulmonary Care

Terrebonne General Health System; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Terrebonne General Health System is seeking a Patient Access Representative for Pulmonary Care to accurately register patients and verify demographic, insurance, and pre-certification information. You will collaborate with scheduling, bed control, and nursing units to ensure smooth patient flow and high-quality service while maintaining confidentiality.

The role requires strong communication skills and attention to detail, with experience in medical office settings and knowledge of medical

Qualifications

• Knowledge of medical terminology is preferred.
• Working knowledge of ICD and CPT coding is preferred.
• Experience in patient registration is preferred.
• Experience in an insurance or medical office setting is preferred.

Responsibilities

• Communicate clearly with patients, families and staff while maintaining confidentiality and service excellence.
• Collect and verify patient demographic, insurance, and pre-certification information during registration.
• Coordinate patient flow with scheduling, bed control and nursing to ensure efficient routing.
• Explain hospital policies, consent forms, and insurance requirements to patients or families.
• Demonstrate flexibility and teamwork to support a collaborative environment.
• Resolve challenges with diplomacy and provide feedback for process improvement.
• Prioritize tasks and manage high volumes of registrations accurately and timely.
• Perform tasks like assigning rooms, transporting patients, and handling insurance cards.
• Maintain compliance with legal and regulatory requirements and inform supervisors of concerns.

Skills

Medical terminology

ICD/CPT coding

Patient registration

Insurance knowledge

Job description

Patient Access Representative- Pulmonary CareWe use cookies to make the safest and most effective website possible.### Patient Access Representative- Pulmonary CareApply: 8166 Main St: Full time: Posted Today: JR102764Day (United States of America)**Department:**300 - 780000 PPP - Clinic - Pulmonology Care**Position Description:**The Patient Access Representative validates and registers all patients' demographic, medical and financial information in an accurate, complete and timely manner in accordance with the departmental standards and procedures. Key Responsibilities: • Communicate clearly and professionally with patients, families, and staff across diverse backgrounds, maintaining patient confidentiality and excellent customer service. • Collect and verify patient demographic, insurance, and pre-certification information accurately during registration and pre-registration processes. • Coordinate patient flow by collaborating with departments such as scheduling, bed control, and nursing units to ensure efficient routing. • Explain hospital policies, consent forms, and insurance requirements, addressing patient or family concerns appropriately. • Demonstrate flexibility, professionalism, and a positive attitude, contributing to a collaborative and efficient team environment. • Resolve challenges with diplomacy, offer constructive feedback for process improvement, and embrace changes that enhance service delivery. • Prioritize tasks, manage high volumes of registrations, and maintain accuracy and timeliness in all assigned duties. • Perform technical tasks including assigning rooms, transporting patients, preparing charts, photocopying insurance cards, and ensuring proper documentation and signatures. • Maintain compliance with legal and regulatory requirements and keep supervisors informed of any concerns or issues. Qualifications: 1. Knowledge of medical terminology is preferred. 2. Working knowledge of ICD and CPT coding is preferred. 3. Experience in patient registration is preferred. 4. Experience in an insurance or medical office setting is preferred.