Patient Access Representative- IMS 301

Terrebonne General Health System; United States; Presencial; USD 36.000 - 54.000; Tempo integral

Resumo da vaga

Terrebonne General Health System in the United States is seeking a Patient Access Representative to accurately register patients' demographic, insurance, and financial information, ensuring compliance with policies and high-quality customer service.

You will collaborate with scheduling, bed control, and nursing units, verify insurance, explain hospital procedures, and maintain timely, confidential records while handling a high-volume workflow.

Qualificações

• Knowledge of medical terminology preferred.
• Working knowledge of ICD and CPT coding preferred.
• Experience in patient registration preferred.
• Experience in an insurance or medical office setting preferred.

Responsabilidades

• Register patients and collect demographic, insurance, and financial information accurately.
• Explain hospital policies, consent forms, and insurance requirements to patients and families.
• Coordinate patient flow with scheduling, bed control, and nursing units to ensure efficient routing.
• Maintain patient confidentiality and provide excellent customer service.
• Perform tasks such as verifying and updating records, preparing charts, and ensuring signatures.
• Keep supervisors informed of concerns or issues and ensure regulatory compliance.

Conhecimentos

Medical terminology

ICD coding

CPT coding

Customer service

Descrição da vaga

## Patient Access Representative- IMS 301Apply: 8166 Main St: Full time: Posted Today: JR102754Varied (United States of America)**Department:**300 - 770500 PPP - Clinic - IMS Suite 301**Position Description:**The Patient Access Representative validates and registers all patients' demographic, medical and financial information in an accurate, complete and timely manner in accordance with the departmental standards and procedures. Key Responsibilities: • Communicate clearly and professionally with patients, families, and staff across diverse backgrounds, maintaining patient confidentiality and excellent customer service. • Collect and verify patient demographic, insurance, and pre-certification information accurately during registration and pre-registration processes. • Coordinate patient flow by collaborating with departments such as scheduling, bed control, and nursing units to ensure efficient routing. • Explain hospital policies, consent forms, and insurance requirements, addressing patient or family concerns appropriately. • Demonstrate flexibility, professionalism, and a positive attitude, contributing to a collaborative and efficient team environment. • Resolve challenges with diplomacy, offer constructive feedback for process improvement, and embrace changes that enhance service delivery. • Prioritize tasks, manage high volumes of registrations, and maintain accuracy and timeliness in all assigned duties. • Perform technical tasks including assigning rooms, transporting patients, preparing charts, photocopying insurance cards, and ensuring proper documentation and signatures. • Maintain compliance with legal and regulatory requirements and keep supervisors informed of any concerns or issues. Qualifications: 1. Knowledge of medical terminology is preferred. 2. Working knowledge of ICD and CPT coding is preferred. 3. Experience in patient registration is preferred. 4. Experience in an insurance or medical office setting is preferred.