Pulmonary Care Patient Access Specialist

Terrebonne General Health System; United States; Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

Terrebonne General Health System is seeking a Patient Access Representative for Pulmonary Care to accurately register patients and verify demographic, insurance, and pre-certification information. You will collaborate with scheduling, bed control, and nursing units to ensure smooth patient flow and high-quality service while maintaining confidentiality.

The role requires strong communication skills and attention to detail, with experience in medical office settings and knowledge of medical

Qualifikationen

• Knowledge of medical terminology is preferred.
• Working knowledge of ICD and CPT coding is preferred.
• Experience in patient registration is preferred.
• Experience in an insurance or medical office setting is preferred.

Aufgaben

• Communicate clearly with patients, families and staff while maintaining confidentiality and service excellence.
• Collect and verify patient demographic, insurance, and pre-certification information during registration.
• Coordinate patient flow with scheduling, bed control and nursing to ensure efficient routing.
• Explain hospital policies, consent forms, and insurance requirements to patients or families.
• Demonstrate flexibility and teamwork to support a collaborative environment.
• Resolve challenges with diplomacy and provide feedback for process improvement.
• Prioritize tasks and manage high volumes of registrations accurately and timely.
• Perform tasks like assigning rooms, transporting patients, and handling insurance cards.
• Maintain compliance with legal and regulatory requirements and inform supervisors of concerns.

Kenntnisse

Medical terminology

ICD/CPT coding

Patient registration

Insurance knowledge

Jobbeschreibung

Terrebonne General Health System is seeking a Patient Access Representative for Pulmonary Care to accurately register patients and verify demographic, insurance, and pre-certification information. You will collaborate with scheduling, bed control, and nursing units to ensure smooth patient flow and high-quality service while maintaining confidentiality.

The role requires strong communication skills and attention to detail, with experience in medical office settings and knowledge of medical