Patient Access Representative, PRN

Southern Illinois Healthcare; Herrin (IL); On-site; USD 25,000 - 37,000; Full time

Job summary

Southern Illinois Healthcare is seeking a Registration Specialist to facilitate system-wide patient registration. You will interview incoming patients, review pre-registration details, verify insurance, collect payments, and provide on-site assistance to ensure smooth movement through the care process.

The role requires a high school diploma, at least 1 year of technical experience, knowledge of medical terminology, and typing at 40 wpm or higher.

Qualifications

• Minimum 1 year of technical experience.
• Knowledge of basic medical terminology.
• Typing speed of at least 40 wpm.

Responsibilities

• Identify patient and insurance information per policy.
• Review physician orders and obtain missing components or authorization.
• Coordinate with departments to secure data for billing and patient accounts.
• Identify self-pay patients (HAP), provide brochures, collect required signatures.
• Explain ABNs and obtain signatures; ensure documentation is complete.
• Perform QA on daily registrations and maintain accurate records.
• Collect ED copays; balance cash and card payments; complete shift summaries.
• Provide point-of-service assistance across service lines to facilitate patient flow.

Skills

1 year exp

Medical terminology

Typing 40 wpm

Education

High School diploma

Job description

Position Summary

• Responsible for facilitating and completing the registration process system-wide by interviewing incoming patients, reviewing pre-registration information, entering registration information, verifying insurance, collecting payments as required, and providing point of service assistance to various service lines in order to assist the physician and patient in moving through the system for appropriate care.

Education

• High School diploma or equivalent

Licenses and Certification

• N/A

Experience and Skills

• Technical Experience 1 year
• Basic medical terminology knowledge
• Typing minimum 40 wpm

Role Specific Responsibilities

• Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
• Reviews physician order for necessary components. Contacts physician office for new order if incomplete.
• Contacts or refers to the appropriate individual/department to provide necessary data to financially secure account.
• Identifies self-pay HAP, offers brochure and obtains required signatures.
• Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness.
• Performs QA of daily registrations
• Collects ED copays. Balances cash and credit card payments and completes shift summary form daily.
• Provides point of service assistance for system-wide service lines by performing various tasks that facilitate the sharing of information.
• SAR II: Educates, monitors performance and orients new staff members.
• SAR II: Meets and exceeds productivity and quality standards.

Compensation (Commensurate with experience):

$17.92

To

$26.88