Patient Access Representative-PD

Catholic Health; Town of Smithtown (NY); On-site; USD 28,929 - 39,950; Full time

Job summary

St. Catherine of Siena Hospital in Smithtown, NY, part of Catholic Health Services of Long Island, is seeking a front desk/switchboard operator to relay calls, monitor alarms, and support critical communications in a busy setting.

You will operate the console, assist during emergencies, perform clerical tasks, and maintain a courteous public presence. Requirements include a high school diploma, Rolm experience, 35 wpm typing, and solid computer skills.

Qualifications

• High school diploma or GED required.
• Rolm console or switchboard experience.
• Experience dealing with the public.
• Must type 35 wpm.
• Computer and word processing experience required.
• Pleasant telephone manner and front desk skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Operate the console to relay incoming calls and pages.
• Monitor alarms and other hospital equipment.
• Act as communications center during emergencies.
• Perform clerical duties and minor telephone repairs.

Skills

Rolm console experience

Typing 35 wpm

Customer service experience

Computers/word processing

Front desk/telephone skills

Education

High school diploma or GED

Job description

Overview

St. Catherine of Siena Hospital, affiliated with Catholic Health Services of Long Island, is located in Smithtown, NY on a beautiful 110-acre campus that includes a 290-bed community hospital, a 240-bed nursing and rehabilitation facility, and a 60,000 sq. ft. medical office building. SCS is engaged with error reduction initiatives and on a journey to High Reliability. We have been recognized in superior care in stroke and sepsis patients, have also recently attained Center of Excellence in Bariatric Surgery, and have been designated as the only Baby Friendly hospital in Suffolk County.

Responsibilities

• Operating console to relay incoming calls and in house pages
• Monitoring alarms and other equipment
• Functioning as communications center during emergencies
• Performing clerical duties and minor telephone repairs.

Requirements

• High school diploma or G.E.D. required
• Rolm console experience or similar switchboard/telephone experience
• Experience dealing with the public
• Must be able to type 35 wpm
• Computer and word processing experience required.
• Must be able to learn new technological equipment and services and incorporate into job. Pleasant telephone manner and speaking voice
• Good front desk, reception, and telephone skills
• Must be able to work under pressure in a fast paced environment
• Be available to cover other shifts as needed.

Salary Range

Starting from USD $25.00/Hr.

The salary range or rate listed does not include any differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, employees are eligible for generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.