Patient Access & Front Desk Specialist

Catholic Health; Town of Smithtown (NY); On-site; USD 28,929 - 39,950; Full time

Job summary

St. Catherine of Siena Hospital in Smithtown, NY, part of Catholic Health Services of Long Island, is seeking a front desk/switchboard operator to relay calls, monitor alarms, and support critical communications in a busy setting.

You will operate the console, assist during emergencies, perform clerical tasks, and maintain a courteous public presence. Requirements include a high school diploma, Rolm experience, 35 wpm typing, and solid computer skills.

Qualifications

• High school diploma or GED required.
• Rolm console or switchboard experience.
• Experience dealing with the public.
• Must type 35 wpm.
• Computer and word processing experience required.
• Pleasant telephone manner and front desk skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Operate the console to relay incoming calls and pages.
• Monitor alarms and other hospital equipment.
• Act as communications center during emergencies.
• Perform clerical duties and minor telephone repairs.

Skills

Rolm console experience

Typing 35 wpm

Customer service experience

Computers/word processing

Front desk/telephone skills

Education

High school diploma or GED

Job description

St. Catherine of Siena Hospital in Smithtown, NY, part of Catholic Health Services of Long Island, is seeking a front desk/switchboard operator to relay calls, monitor alarms, and support critical communications in a busy setting.

You will operate the console, assist during emergencies, perform clerical tasks, and maintain a courteous public presence. Requirements include a high school diploma, Rolm experience, 35 wpm typing, and solid computer skills.