Patient Access Representative, Patient Access

Self Regional; Panola Village (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Self Regional Healthcare in Greenwood, SC is hiring for a full-time Patient Access Coordinator. Typical hours are 8:30am-5:00pm, Monday-Friday, with responsibilities including scheduling, pre-certification, and benefit verification to ensure proper entry into the health care system.

The role requires strong customer service, excellent communication, and knowledge of ICD-10/CPT coding. EPIC system experience is preferred; the candidate will interact with physicians and staff to collect accurate

Qualifications

• High School Diploma or equivalent.
• Healthcare industry knowledge is preferred.
• Strong customer service experience.
• Ability to communicate effectively both orally and in writing.
• Knowledge of ICD-10 and CPT coding.
• Ability to build productive internal and external working relationships.
• Strong analytical and organizational skills.
• Ability to handle challenging customers professionally.

Responsibilities

• Schedule, pre-certification, and benefit verification for patient visits.
• Conduct patient and guarantor interviews and obtain signatures.
• Enter demographic and financial data in EPIC accurately.
• Determine estimated patient financial responsibility with verified benefits.
• Coordinate with physicians, nursing, and staff for proper patient entry into the health care system.
• Ensure pre-certification/authorization complies with insurer policies.
• Respond to customer needs with fast, professional service.

Skills

Customer service

Communication

Organizational skills

Healthcare knowledge

Data entry

Professionalism

Education

High School Diploma or equivalent

Tools

EPIC System

Job description

Job Category: Clerical

Requisition Number: PATIE006667

• Posted : September 18, 2026
• Full-Time

Locations

Showing 1 location

Self Regional Healthcare
Greenwood, SC 29646, USA

Description

Full Time, 8:30am-5:00pm, Monday-Friday

Responsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments. Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration, Explains hospital policies and financial responsibilities and obtains all required signatures. Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Ensures that pre-certification and/or authorization is obtained to comply with insurance company policies. Determines estimated patient financial responsibility through verified insurance benefits, co-pays and deductibles and calculates estimated self-pay portions to be collected at time of registration. Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the management team.

Special Qualifications

High School Diploma or equivalent
General knowledge and experience in the healthcare industry is preferred
Strong Customer service experience
Ability to communicate effectively both orally and in writing
Working knowledge of medical terminology ICD-10 and CPT Coding
Ability to build productive internal and external working relationships
Basic analytical skills
Strong organizational skills and attention to detail
Ability to handle challenging customers in a professional manner

Equal Opportunity Employer
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