Patient Access Representative, Patient Access

Self Regional Healthcare Inc.; Greenwood, Northern (SC, KY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Self Regional Healthcare Inc. in Greenwood, SC is seeking a Clerical Patient Access Specialist for full-time, 8:30am-7:00pm, Monday through Friday.

You will handle scheduling, pre-certification, benefit verification and patient interviews for inpatient, outpatient and ER admissions. You will enter demographic and financial data into EPIC accurately, explain policies and collect required signatures, and coordinate with physicians and staff to ensure smooth registration and appropriate

Qualifications

• High School Diploma or equivalent.
• General knowledge and experience in the healthcare industry is preferred.
• Strong Customer service experience.
• Ability to communicate effectively both orally and in writing.
• Working knowledge of medical terminology ICD-10 and CPT Coding.
• Ability to build productive internal and external working relationships.
• Basic analytical skills.
• Strong organizational skills and attention to detail.
• Ability to handle challenging customers in a professional manner.

Responsibilities

• Perform scheduling, pre-certification, benefit verification and related tasks.
• Interview patients and guarantors for registration.
• Explain hospital policies and financial responsibilities and obtain signatures.
• Enter demographic and financial data in EPIC accurately and timely.
• Obtain pre-certification/authorization as required by insurers.
• Determine estimated patient financial responsibility based on verified benefits.
• Coordinate communication with physicians and staff to ensure proper scheduling.
• Handle other duties as assigned by management.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Medical terminology

ICD-10 and CPT Coding

EPIC system

Education

High School Diploma or equivalent

Tools

EPIC system

Job description

Job Category: Clerical

Requisition Number: PATIE006666

• Posted : September 18, 2026
• Full-Time

Locations

Showing 1 location

Self Regional Healthcare
Greenwood, SC 29646, USA

Description

Full Time, 8:30am-7:00pm, Monday-Friday

Responsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments. Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration, Explains hospital policies and financial responsibilities and obtains all required signatures. Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Ensures that pre-certification and/or authorization is obtained to comply with insurance company policies. Determines estimated patient financial responsibility through verified insurance benefits, co-pays and deductibles and calculates estimated self-pay portions to be collected at time of registration. Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the management team.

Special Qualifications

High School Diploma or equivalent
General knowledge and experience in the healthcare industry is preferred
Strong Customer service experience
Ability to communicate effectively both orally and in writing
Working knowledge of medical terminology ICD-10 and CPT Coding
Ability to build productive internal and external working relationships
Basic analytical skills
Strong organizational skills and attention to detail
Ability to handle challenging customers in a professional manner

Equal Opportunity Employer
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