Patient Access Representative, Patient Access

Self Regional; Panola Village (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Self Regional Healthcare in Greenwood, SC is seeking a Clerical Administrator to handle scheduling, pre-certification, and patient registration. The role operates Monday–Friday, 8:30am–5:00pm, and requires accurate data entry in EPIC, insurer verification, and strong customer service to support patients and staff in a fast-paced hospital setting.

The position involves explaining hospital policies and financial responsibilities, obtaining signatures, and coordinating with physicians, clinical and

Qualifications

• High School Diploma or equivalent.
• Healthcare industry knowledge preferred.
• Strong customer service experience.
• Ability to communicate effectively both orally and in writing.
• Working knowledge of medical terminology ICD-10 and CPT Coding.
• Ability to build productive internal and external working relationships.
• Basic analytical skills.
• Strong organizational skills and attention to detail.
• Ability to handle challenging customers in a professional manner.

Responsibilities

• Schedule patients and manage registrations for inpatient, outpatient, and emergency care.
• Perform pre-certification and verification of benefits with insurers.
• Explain hospital policies and financial responsibilities; obtain required signatures.
• Enter demographic and financial data into EPIC accurately and timely.
• Determine estimated patient financial responsibility and self-pay portions.
• Coordinate communication among physicians, nursing, staff, and Patient Access.
• Perform all other duties as assigned by management.

Skills

Customer service

Medical terminology ICD-10

CPT Coding

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Job description

Job Category: Clerical

• Full-Time

Locations

Showing 1 location

Self Regional Healthcare
Greenwood, SC 29646, USA

Description

Full Time, 8:30am-5:00pm, Monday-Friday

Responsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments. Conducts patient and guarantor interviews for inpatient, outpatient and emergency care registration, Explains hospital policies and financial responsibilities and obtains all required signatures. Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Ensures that pre-certification and/or authorization is obtained to comply with insurance company policies. Determines estimated patient financial responsibility through verified insurance benefits, co-pays and deductibles and calculates estimated self-pay portions to be collected at time of registration. Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the management team.

Special Qualifications

• High School Diploma or equivalent
• General knowledge and experience in the healthcare industry is preferred
• Strong Customer service experience
• Ability to communicate effectively both orally and in writing
• Working knowledge of medical terminology ICD-10 and CPT Coding
• Ability to build productive internal and external working relationships
• Basic analytical skills
• Strong organizational skills and attention to detail
• Ability to handle challenging customers in a professional manner

Equal Opportunity Employer
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