Patient Access Representative, Part Time

CO01 Southern Illinois Hospital Services Inc.; United States; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Scholarship program

Tobacco-free campus

Job summary

Southern Illinois Healthcare is seeking a Registration Specialist to facilitate the patient registration process across the system. You will interview patients, verify insurance, collect payments, and provide at-service support to various service lines to help move patients through the care pathway.

The role requires a high school diploma or equivalent, about 1 year of technical experience, and basic medical terminology knowledge.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of technical experience or related field.
• Basic knowledge of medical terminology.

Responsibilities

• Identify patient and insurances per registration policy; obtain required signatures.
• Review physician orders and contact the office if incomplete.
• Coordinate data to financially secure accounts.
• Identify self-pay HAP, provide brochures, obtain signatures.
• Screen ABNs for medical necessity and obtain signatures.
• Perform QA of daily registrations and balance payments.
• Provide system-wide service line support and onboarding for new staff.
• Educate and orient new staff; meet productivity and quality standards.

Skills

Typing 40 wpm

Basic medical terminology

Technical experience

Education

High School diploma or equivalent

Job description

Position Summary

Responsible for facilitating and completing the registration process system-wide by interviewing incoming patients, reviewing pre-registration information, entering registration information, verifying insurance, collecting payments as required, and providing point of service assistance to various service lines in order to assist the physician and patient in moving through the system for appropriate care.

Education

High School diploma or equivalent

Licenses and Certification

N/A

Experience and Skills

• Technical Experience 1 year
• Basic medical terminology knowledge
• Typing minimum 40 wpm

Role Specific Responsibilities

• Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
• Reviews physician order for necessary components. Contacts physician office for new order if incomplete.
• Contacts or refers to the appropriate individual/department to provide necessary data to financially secure account.
• Identifies self-pay HAP, offers brochure and obtains required signatures.
• Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness.
• Performs QA of daily registrations
• Collects ED copays. Balances cash and credit card payments and completes shift summary form daily.
• Provides point of service assistance for system-wide service lines by performing various tasks that facilitate the sharing of information.
• SAR II: Educates, monitors performance and orients new staff members.
• SAR II: Meets and exceeds productivity and quality standards.

Compensation (Commensurate with experience):

$17.92 To $26.88

At Southern Illinois Healthcare, we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees. Working to put the right people, exhibiting the right attitude and behaviors, in the right roles is not just a goal, but a priority of Southern Illinois Healthcare. For the health of you and our patients, SIH and SIH Medical Group campuses are tobacco free. For questions or more information about our openings, please email SIH Careers.

SIH is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

We are excited you are here and are proud to offer experiential learning opportunities for students at every stage of career development. As a student at SIH, you will see first-hand how the work we are doing supports OUR MISSION: to improve the health and well-being of all the people in the communities we serve. Your future is bright, and we are honored that you chose SIH to be part of your career journey.

The SIH Scholarship Program brings together college scholarship money with hands-on work opportunities. Qualified applicants are eligible for money to cover tuition, lab fees, books, and educational supplies.

Begin a rewarding career in healthcare as a Phlebotomy Technician! The SIH Phlebotomy Program allows you to begin working in as few as nine weeks!