Patient Access Representative, PRN

CO01 Southern Illinois Hospital Services Inc.; Carbondale (IL); On-site; USD 25,000 - 37,000; Full time

Job summary

Southern Illinois Healthcare is seeking a Registration Specialist to facilitate system-wide patient registration. You will interview patients, review pre-registration data, verify insurances, collect payments, and provide at-service assistance to multiple service lines to move patients and physicians toward timely care.

Requirements include a high school diploma, 1 year of technical registration experience, basic medical terminology knowledge, and a minimum typing speed of 40 wpm.

Qualifications

• Must have 1 year of technical registration experience or similar.
• Knowledge of basic medical terminology.
• Typing speed of at least 40 words per minute.

Responsibilities

• Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
• Reviews physician order for necessary components. Contacts physician office for new order if incomplete.
• Contacts or refers to the appropriate individual/department to provide necessary data to financially secure account.
• Identifies self-pay HAP, offers brochure and obtains required signatures.
• Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness.
• Performs QA of daily registrations.
• Collects ED copays. Balances cash and credit card payments and completes shift summary form daily.
• Provides point of service assistance for system-wide service lines by performing various tasks that facilitate the sharing of information.
• SAR II: Educates, monitors performance and orients new staff members.
• SAR II: Meets and exceeds productivity and quality standards.

Skills

Technical Experience

Basic medical terminology knowledge

Typing 40 wpm

Education

High School diploma or equivalent

Job description

Position Summary

Responsible for facilitating and completing the registration process system-wide by interviewing incoming patients, reviewing pre-registration information, entering registration information, verifying insurance, collecting payments as required, and providing point of service assistance to various service lines in order to assist the physician and patient in moving through the system for appropriate care.

Education

High School diploma or equivalent

Licenses and Certification

N/A

Experience and Skills

• Technical Experience 1 year
• Basic medical terminology knowledge
• Typing minimum 40 wpm

Role Specific Responsibilities

• Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
• Reviews physician order for necessary components. Contacts physician office for new order if incomplete.
• Contacts or refers to the appropriate individual/department to provide necessary data to financially secure account.
• Identifies self-pay HAP, offers brochure and obtains required signatures.
• Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness.
• Performs QA of daily registrations
• Collects ED copays. Balances cash and credit card payments and completes shift summary form daily.
• Provides point of service assistance for system-wide service lines by performing various tasks that facilitate the sharing of information.
• SAR II: Educates, monitors performance and orients new staff members.
• SAR II: Meets and exceeds productivity and quality standards.

Compensation (Commensurate with experience):

$17.92 To $26.88

At Southern Illinois Healthcare, we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees. Working to put the right people, exhibiting the right attitude and behaviors, in the right roles is not just a goal, but a priority of Southern Illinois Healthcare. For the health of you and our patients, SIH and SIH Medical Group campuses are tobacco free. For questions or more information about our openings, please email SIH Careers.

SIH is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

We are excited you are here and are proud to offer experiential learning opportunities for students at every stage of career development. As a student at SIH, you will see first-hand how the work we are doing supports OUR MISSION: to improve the health and well-being of all the people in the communities we serve. Your future is bright, and we are honored that you chose SIH to be part of your career journey.

The SIH Scholarship Program brings together college scholarship money with hands-on work opportunities. Qualified applicants are eligible for money to cover tuition, lab fees, books, and educational supplies.

Begin a rewarding career in healthcare as a Phlebotomy Technician! The SIH Phlebotomy Program allows you to begin working in as few as nine weeks!