Patient Access Representative- Ophthalmology Clinic

ECU Health; Greenville (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

ECU Health in Greenville, NC is seeking a patient access representative to register patients and interpret insurance benefits. You will counseling on coverage, assist with billing questions, and maintain up-to-date knowledge of third-party payer regulations.

The role emphasizes clear communication, attention to detail, multitasking, and reliable computer skills in a fast-paced healthcare environment. Shift is Monday through Friday, with full-time hours and competitive hourly pay.

Qualifications

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelor's Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Skills

Customer service

Communication

Multitasking

Detail orientation

Basic computer skills

Education

High School diploma or GED

Associate Degree

Bachelor's Degree

Job description

Position Summary

Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Pay Range

$16.00 - $22.86

Other Information

• Fulltime position
• Shift-Monday-Friday 8:30 AM to 5:30 PM
• ECU Health

About ECU Health Physicians

ECU Health Physicians is multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Pre-employment Screening

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

Equal Opportunity

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.