Patient Access Representative Near East

Nationwide Children's Hospital Inc; Columbus (OH); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Nationwide Children's Hospital Inc is seeking a Patient Access Representative to greet and register patients at the front desk, answer calls, and schedule appointments. The role includes pulling and filing charts, collecting accurate demographics and insurance details, and ensuring eligibility and pre-certification requirements are met.

The position emphasizes strong computer and administrative skills, with opportunities to assist with new employee onboarding and support across departments

Qualifications

• High School Diploma or equivalent is required.
• Associate’s Degree is preferred.
• CPR certification may be required depending on position.
• One year of health care experience is preferred.

Responsibilities

• Greets and registers patients and answers telephone calls.
• Schedules appointments and pulls/files medical charts as needed.
• Verifies demographics, insurance, and physician information.
• Screens patient data for insurance eligibility and pre-certifications.
• Identifies self-pay patients and refers them to financial assistance when applicable.
• Maintains open communication with departments and clinical staff.
• Assists in shadowing/precepting new employees.

Skills

Customer service

Administrative skills

Computer skills

Interpersonal communication

Education

High School Diploma or equivalent

Associate’s Degree

Job description

## Patient Access Representative Near EastApply: 1125 E. Main St, Columbus, OH: Full time: Posted Today: R-28178**Overview:**Fulltime, Benefits eligible roleSchedule; Monday -Friday 7:30 AM - 4:00 PM**Job Description Summary:**Greets and registers patients. Answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.**Job Description:****Essential Functions:*** Provides excellent customer service to patients and families by applying best practices and standard operating procedures.* Interviews and registers patients in registration areas that report up through Patient Access.* Obtains accurate demographic, insurance, and physician information on registrations.* Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.* Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements.* Assists in identifying self-pay patients and referring them to financial assistance when applicable. Instructs customer on requirements.* Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.* Assists in the shadowing/precepting of new employees. **Education Requirement:*** High School Diploma or equivalent, required.* Associate’s Degree, preferred. **Licensure Requirement:**(not specified) **Certifications:**CPR certification (based on position and as determined by manager). **Skills:*** Demonstrated computer skills with the ability to navigate most current technology systems.* Strong administrative skills. **Experience:**One year of health care experience, preferred. **Physical Requirements:**OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) \\*additional testing may be required, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Squat/kneelFREQUENTLY: Bend/twist, Biohazard waste, Patient EquipmentCONTINUOUSLY: Audible speech, Chemicals/Medications, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking **Additional Physical Requirements performed but not listed above:**Able to multi-task within in a stressful environment. \"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"